Privacy Policy
Last Updated: July 2025
1. Introduction
CS Online LLC ("we," "our," or "us") operates RelogicAI and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI-powered sales automation services.
2. Information We Collect
2.1 Information You Provide Directly
We collect only the information you voluntarily provide to us, such as:
- Email addresses submitted through contact forms
- Names and contact details when you reach out to us
- Business information when requesting our services
- Account registration information
- Communication preferences
2.2 Information We Do NOT Collect
- We do not use tracking cookies
- We do not implement behavioral analytics
- We do not collect browsing behavior data
- We do not use third-party tracking tools
3. How We Use Your Information
We use your information solely to:
- Respond to your inquiries and provide customer support
- Deliver the RelogicAI services you request
- Send service-related communications
- Improve our services based on your feedback
- Comply with legal obligations
4. Legal Basis for Processing (GDPR)
We process your personal data based on:
- Consent: When you voluntarily submit information or opt-in to communications
- Contract: When necessary to provide the services you've requested
- Legitimate Interest: For improving our services and responding to inquiries
5. Data Sharing and Disclosure
We do NOT sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and safety
- With service providers who assist in delivering our services (under strict confidentiality agreements)
6. Data Storage and Security
- Your data is stored securely using industry-standard security measures
- We implement appropriate technical and organizational safeguards
- Access to your data is restricted to authorized personnel only
- Data is encrypted in transit and at rest
7. International Data Transfers
As a US-based company, your data may be processed in the United States. We ensure appropriate safeguards are in place for any international data transfers in compliance with applicable data protection laws.
8. Data Retention
We retain your personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, accounting, or reporting requirements
- Resolve disputes and enforce agreements
9. Your Rights Under GDPR
If you are located in the European Union, you have the following rights:
- Right of Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your data
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time
To exercise these rights, contact us at info@relogicai.com.
10. Children's Privacy
RelogicAI services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by:
- Posting the updated policy on our website
- Sending email notification if you have an account with us
- Including a notice in our service communications
12. Third-Party Services
Our services may integrate with third-party platforms (CRMs, email services, etc.). This Privacy Policy does not cover the privacy practices of these third parties. We encourage you to review their privacy policies.
13. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Data Controller:
CS Online LLC
2810 N Church St
Wilmington, DE 19802
United States
EU Representative and Data Protection Contact:
Luca Lo Bosco
Pilarweg 18
85551 München, Bayern, Germany
Email: info@relogicai.com
Data Protection Officer:
Luca Lo Bosco
Email: info@relogicai.com